Refund policy

Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, please contact us.

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Last updated: April 2024

1. Refund Eligibility

2. How to Request a Refund

3. Processing Time

4. Contact Us

1. refund eligibility

ColorLighthouse ("we," "us," or "our") is committed to providing our customers with high-quality digital products. However, due to the nature of digital downloads, we may not be able to offer refunds in all cases.

 

In general, you are eligible for a full refund if:

  • You request a refund within 14 days of your purchase.
  • You have not downloaded the digital product(s).

2. how to request a refund

To request a refund, please contact us at contact@colorlighthouse.com with your order number and the reason for your request. We will review your request and respond to you within 2 business days.

3. processing time

If your refund is approved, it will be processed within 7 business days. The refund will be issued to the original payment method used for the purchase.

4. contact us

If you have any questions about this Refund Policy, please contact us:

  • Email: contact@colorlighthouse.com

Disclaimer: This policy has been created with care and to the best of our knowledge. However, unintentional errors or omissions may occur. We reserve the right to update this policy at any time.

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contact@colorlighthouse.com

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