Privacy Policy

Privacy policy

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.

Title

Last updated: April 2024

1. Introduction

2. Information We Collect

3. Use of Your Information

4. Legal Basis for Processing

5. Data Sharing

6. Data retention

7. Your Rights

8. Security

9. Children's Privacy

10. Changes to this Privacy Policy

11. Contact Us

1. introduction

ColorLighthouse ("we," "us," or "our") respects the privacy of our customers ("you" or "your"). This Privacy Policy describes the types of information we collect about you when you visit our website (the "Site") or use our services (the "Services"), how we use that information, and your choices regarding the collection and use of your information.

2. information we collect

We collect information about you in several ways, including:

Information You Provide:

Basic contact details: Your name, email address.
Order information: Name, billing address, shipping address, payment confirmation details, email address (optional phone number).
Account information: Username, password, security questions (if you create an account).
Shopping information: Items viewed, added to cart, or wishlisted.
Customer support information: Information you provide in communications with us (e.g., messages).

Information We Collect Automatically:

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. This information may include:
- Device information (e.g., IP address, browser type, operating system).
- Usage information (e.g., pages visited, links clicked, search terms).

Information from Third Parties:

We may obtain information about you from third parties, including:
- Vendors and service providers who support our Site and Services (e.g., Shopify).
- Payment processors who collect payment information to fulfill your orders.

3. use of your information

We use the information we collect about you for a variety of purposes, including:

To process your orders and provide you with the products or services you request.
To create and manage your account.
To improve our Site and Services.
To send you marketing communications (with your consent).
To personalize your experience on our Site.
To respond to your inquiries and requests.
To analyze trends and usage patterns.

4. legal basis for processing

We process your information based on the following legal grounds:

To fulfill our contract with you (e.g., to process your orders).
With your consent (e.g., for marketing communications).
For our legitimate interests (e.g., to improve our Site and Services).

5. data sharing

I) We may share your information with third-party vendors and service providers who perform services on our behalf, such as processing payments, fulfilling orders, or providing analytics. We will only share your information with these third parties for the purpose of performing these services.

II) We use the services of IMPRESSUM-PRIVATSCHUTZ GmbH, Ludwig-Erhard-Str. 18, 20459 Hamburg, to manage the mail sent to us. This service provider offers a secure and reliable postal address for our project (e.g., imprint, data protection declaration, revocation instructions, and other areas if applicable). This also represents our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. We have concluded an order processing contract with Impressum-Privatschutz and fully implement the strict requirements of the German data protection authorities when using this service. Further information on data protection at Impressum-Privatschutz GmbH can be found here:

https://impressum-privatschutz.de/datenschutzerklaerung/

6. data retention

We will retain your information for as long as necessary to fulfill the purposes for which we collected it, and as permitted by law.

7. your rights

You have certain rights regarding your personal data, including:

The right to access your personal data.
The right to rectify inaccurate personal data.
The right to request the erasure of your personal data.
The right to restrict the processing of your personal data.
The right to object to the processing of your personal data.
The right to data portability.

If you wish to exercise any of these rights, please contact us using the information below.

Google opt out: https://tools.google.com/dlpage/gaoptout

8. security

We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure.

9. children's privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.

10. changes to this privacy policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

11. contact us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@colorlighthouse.com
Instagram: @colorlighthouse

Disclaimer: This policy has been created with care and to the best of our knowledge. However, unintentional errors or omissions may occur. We reserve the right to update this policy at any time.